Privacy Policy

We may collect the following categories of personal data: Identification Information (name, contact number, email address, job title, company name); Transaction Information (purchase history, payment details, billing addresses); Website Interaction (IP addresses, browser types, cookies, usage patterns); Communication Data (emails, messages or inquiries submitted via our website or other channels); Consent Records (documentation of your preferences for receiving marketing or other communication).

Your data is utilized for: Contractual Fulfillment (processing orders, invoices, deliveries); Customer Support (addressing inquiries, feedback, complaints); Marketing (sending promotional materials, updates and offers, with your explicit consent); Compliance (adhering to legal, regulatory and security requirements); Improvement (analyzing website traffic and user behavior to enhance the experience).

We process your personal data based on one or more of the following: Consent (for marketing and communication preferences); Contractual Necessity (to fulfil contractual obligations); Legitimate Interests (for operational, marketing or security purposes); Legal Compliance (to meet regulatory or legal obligations).

We prioritize the confidentiality of your data and only disclose it when necessary: with trusted third-party providers (e.g. logistics, IT support) under strict confidentiality agreements, or to comply with legal obligations. If required, your data may be transferred internationally, including to countries with data-protection laws differing from Pakistan's — in such cases appropriate safeguards will be implemented.

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal, regulatory or reporting requirements. Once retention is no longer necessary, your data will be securely deleted or anonymized.

Under the GDPR and Pakistan's data protection laws you have rights to: Access, Correction, Deletion, Objection, Data Portability and Withdrawal of Consent. To exercise these rights, please contact us at info@sadiqgelatin.com.

We implement robust technical and organizational measures including encryption of sensitive data, regular system audits and vulnerability assessments, access-control mechanisms and staff training.

Our website uses cookies to enhance user experience and analyze traffic. You may manage your cookie preferences through your browser settings. Detailed information about our cookie policy is available on our website.

This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the most up-to-date information.

For inquiries, concerns or complaints regarding this policy or your personal data, please contact: Sadiq Gelatin Industries Limited — info@sadiqgelatin.com.